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Patients
What to bring to register at the hospital
Health Gateway
MyCareCompass
Feedback
Contacts for Health Records
Map for Health Records
Commonly Asked Questions
What is a Health Record?
How do I request a copy of my/child's health records?
Who can sign the authorization form?
Do I need parental consent if I am a child?
What if a patient is incapable of giving consent?
How do I access picture images of my x-ray, MRI, CT?
How do I obtain a birth certificate or replacement birth records?
How do I request copies of records for a deceased patient?
How long will it take to receive my records?
How can I inquire about the status of my request?
What happens if I don't pick up my record?
What are the costs to obtain my health record?
How do I report an error on my health record?
What should I remember before leaving the hospital?
How is my information protected/kept private?
Physicians and Clinicians
Registration Services
How do I request contact information for another physician or health professional?
How do I correct the General Practitioner for a patient?
How do I update my contact information?
How do I print my patient list?
I have a new patient in my practice – can I be added to their Health Record as a Family Provider?
How is Family Provider information collected in Fraser Health hospitals?
Records Management
How do I edit/review my incomplete charts (Deficiency Management)?
Transcription Services
Dictation Resources
CST Cerner sites
Dictation Best Practices
How do I request a dictation account?
What do I do if I can't access my account?
Where can I find dictation instructions and resources?
Who are considered prohibited CC recipients?
Who can I send copies to?
Other sites
Dictation Best Practices
How do I copy a patient?
How do I request a dictation account?
What do I do if I can't access my account?
Who are considered prohibited CC recipients?
Who can I send copies to?
Electronic Signature
How do I reset my password?
What is eSignature?
Front-End Speech Recognition (FESR)
How do I arrange for FESR training?
How will FESR training be delivered?
Tips and Resources
What are the benefits of using FESR?
What is Front End Speech Recognition (FESR)?
Who is impacted?
Reports
How can I check the status of a requested report?
How do I edit a report
How do I remove a carbon copy from a report?
How do I send a carbon copy to another clinician?
Who do I contact about a report linked to the wrong patient?
Support
Who do I contact for technical support?
Coding & Informatics Services
Discharge Summary
National Ambulatory Care Reporting System - NACRS
Training Opportunities
Feedback
Researchers
How do I request patient charts?
Who do I contact to conduct research?
Institutional Requests
How does HIM process insurance and Worksafe BC requests?
How does HIM process legal requests?
How does HIM process RCMP/Police requests?
Meet HIM
Mission, Vision, Values
Services
Registration
Records Management
Transcription & Health Information Exchange
Coding & Informatics Services
Corporate Services
FAQs
Glossary of Terms
HIM Certification
Differences Between EMR, EHR AND PHR
What is a Patient Portal?
What is CST?
What is eHealth?
Partners
Clinical & Systems Transformation
Privacy Policy
Disclaimer
Careers
Events
BC Health Organization Information Governance Summit 2017
Contact
Contacts for Health Records
Media Centre
DSWG
Physicians and Clinicians
Transcription Services
Dictation Resources
Other sites
What do I do if I can't access my account?
Physicians and Clinicians
Registration Services
How do I request contact information for another physician or health professional?
How do I correct the General Practitioner for a patient?
How do I update my contact information?
How do I print my patient list?
I have a new patient in my practice – can I be added to their Health Record as a Family Provider?
How is Family Provider information collected in Fraser Health hospitals?
Records Management
How do I edit/review my incomplete charts (Deficiency Management)?
Transcription Services
Dictation Resources
CST Cerner sites
Dictation Best Practices
How do I request a dictation account?
What do I do if I can't access my account?
Where can I find dictation instructions and resources?
Who are considered prohibited CC recipients?
Who can I send copies to?
Other sites
Dictation Best Practices
How do I copy a patient?
How do I request a dictation account?
What do I do if I can't access my account?
Who are considered prohibited CC recipients?
Who can I send copies to?
Electronic Signature
How do I reset my password?
What is eSignature?
Front-End Speech Recognition (FESR)
How do I arrange for FESR training?
How will FESR training be delivered?
Tips and Resources
What are the benefits of using FESR?
What is Front End Speech Recognition (FESR)?
Who is impacted?
Reports
How can I check the status of a requested report?
How do I edit a report
How do I remove a carbon copy from a report?
How do I send a carbon copy to another clinician?
Who do I contact about a report linked to the wrong patient?
Support
Who do I contact for technical support?
Coding & Informatics Services
Discharge Summary
National Ambulatory Care Reporting System - NACRS
Training Opportunities
Feedback
What do I do if I can't access my account?
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