Standard distribution of transcribed documents is typically to the author, PCP, and at some sites also the referring provider. Excelleris (document distribution vendor) will distribute copies of the document after it has been finalized/signed to clinical care providers or institutions/facilities (CC recipients) as requested by the author at the time of telephone dictation or added at time of FESR creation, providing that the author clearly identifies the CC recipient.
Currently the policy of Transcription Services is to not forward a copy of the report or transcribe letters to:
- Canadian Medical Protection Association
- College of Physicians and Surgeons
- Coroners (ROI will release up on receipt of an order to seize)
- Directly to Patients
- Directly to Family members of the patient/Legal Guardian of Patient
- Employers
- Fellows, Residents and Medical Student Interns (MSI)
- ICBC
- Immigration Office
- Insurance Companies
- Lawyers
- Medical Services Plan (MSP)/PharmaCare
- Motor Vehicle Branch
- Nurses (RNs) at FHA
- Physicians outside of Canada - prohibited at FHA (NOTE: For all other HAs/sites, Excelleris will deliver reports outside of Canada by mail and encourage recipient to be set up with Excelleris LaunchPad access)
- Physicians without an office (includes Hospitalists and retired physicians who no longer have a practice)
- RCMP
- Requests by the dictating physician for extra copies of the transcribed report will not be processed
- Requests to forward completed transcribed reports to physicians not originally sent copies from anyone other than the dictating authors will not be processed through Transcription Services (see Release of Information Policy)
- Schools (with no specific health care professional identified)
- Sporting Associations
